Shipping policy

Shipping Policy

Where we ship Castellier ships worldwide.

Production & delivery time All items are made to order and shipped via our production partner, Printify, from facilities located around the world depending on your location. Because of this, total delivery time typically ranges from 10–30 days, including production time. Delivery times can vary based on your location and the specific item ordered.

Shipping costs Shipping costs are calculated at checkout based on your order and delivery destination.

Order tracking Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Delays While we do our best to get your order to you promptly, occasional delays can occur due to production volume, customs processing, or local courier conditions. If your order is taking longer than expected, reach out to us at help@castellier.net and we'll look into it.